### Privacy Policy
**Last Updated: May 2026**
Welcome to predictions.football. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our AI-powered support chat, or download our Premium App from the official app stores.
#### 1. Data Controller
The Data Controller responsible for your personal data under the General Data Protection Regulation (GDPR) is:
* **Company Name:** IT.TRADING
* **Registered Office:** Corso Italia 74, 73054 Presicce-Acquarica (LE), Italy
* **Contact Email:** info@it.trading
#### 2. The Data We Collect
We only collect personal data that is strictly necessary to provide, improve, and secure our services:
* **Account & Subscription Data:** Information required to manage your premium access, which is processed directly through the official app stores.
* **Support & Chat Data:** If you use our AI-powered customer support chat, we collect your email address (if provided) and the text transcript of your conversation.
* **Payment Data:** All premium transactions are handled securely by third-party app stores (Apple App Store / Google Play Store). We do not store, view, or have access to your credit card or financial details.
* **Technical Data:** IP address, operating system, browser type, and device identifiers collected automatically for security, stability, and system administration.
*Note: We do not host third-party advertisements, nor do we engage in affiliate marketing or referral tracking on this website.*
#### 3. Purpose and Legal Basis for Processing
We process your personal data under the following legal bases:
* **Performance of a Contract:** To deliver the football predictions, live results, and premium features you request by downloading our app.
* **Consent:** When you voluntarily type your email and initiate a conversation within our AI customer support chat.
* **Legitimate Interest:** To protect our website from fraud, maintain security, and optimize platform performance.
* **Compliance with Legal Obligations:** To comply with applicable Italian and European fiscal, accounting, and legal requirements.
#### 4. Data Sharing and Third-Party Processors
We do not sell, rent, or trade your personal data. We only share information with trusted third-party service providers who act as Data Processors under strict confidentiality agreements:
* **App Store Providers:** Apple Inc. and Google LLC for mobile application distribution, licensing, and subscription management.
* **Hosting Infrastructure:** Cloud and server providers necessary to keep the website and APIs online.
* **AI Services & Chat Providers:** The data input into the support chat (text and email) is processed via automated Artificial Intelligence APIs to generate real-time answers. These services are configured to handle data securely in compliance with the GDPR.
#### 5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy (e.g., to answer your chat inquiries or maintain your active premium services) and to satisfy any legal, accounting, or reporting requirements.
#### 6. Your GDPR Rights
As a resident of the European Union/EEA, you hold the following rights regarding your data:
* The right to access, update, or delete the information we have on you.
* The right of rectification (to correct inaccurate data).
* The right to object to or restrict processing.
* The right to data portability.
* The right to withdraw consent at any time (specifically for the AI chat history linked to your email).
To exercise any of these rights, please contact us at our email address listed above. You also have the right to lodge a complaint with a European Data Protection Authority (such as the Italian *Garante per la protezione dei dati personali*).